Forecast Creatives
Travel · 2025

Happy Adventure Tourism — WhatsApp Automation

Destination reels, Meta ads, and WhatsApp enquiry automation for an inbound travel operator.

-42%

Cost per lead

+3.4×

Lead volume

<2 min

Response time

4 mo

Engagement

The brief

What the client came to us with.

An inbound travel operator was losing enquiries because their response time was slow and inconsistent. They had strong destination content but no system to convert viewers into bookers.

Key challenges

  • Slow response to enquiries (often 4+ hours)
  • Leads lost between WhatsApp, email, and calls
  • Content was beautiful but not driving bookings
  • No automated follow-up

Our approach

How we solved it — step by step.

01

WhatsApp Automation

Set up instant replies, itinerary delivery, and booking flow.

02

Destination Reels

Built a content system with high-converting destination Reels.

03

Meta Ads

Targeted campaigns for specific destinations and travel seasons.

04

CRM Integration

All leads captured with automated follow-ups.

05

Booking Flow

Reduced friction from enquiry to booking confirmation.

06

Reporting

Weekly lead-quality and booking dashboards.

Results

The numbers that mattered.

-42%

Cost per lead

+3.4×

Lead volume

<2 min

Average response time

+28%

Lead-to-booking rate

What we delivered

WhatsApp Automation

Instant responses, itinerary delivery, booking flow.

Content Production

Destination Reels and promotional videos.

Meta Ads

Season and destination-targeted campaigns.

CRM Setup

Lead capture with automated follow-ups.

Booking Flow

Streamlined enquiry to confirmation process.

Reporting

Lead quality and booking dashboards.

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